Axion Tow Works respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, contact us, submit a form, or inquire about our towing and roadside assistance services.
By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy. Where consent is required by applicable law, we will seek that consent as appropriate.
Depending on how you interact with our website, we may collect the following types of information.
You may voluntarily provide personal information when contacting us or requesting information about our services, including:
Please provide only the information reasonably necessary to respond to your request.
When you visit our website, certain technical information may be collected automatically by our website hosting provider or other tools, depending on their configuration. This information may include:
Our website or third-party services may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, or provide other features.
The cookies used will depend on the tools and services installed on the website. Where required by law, we will provide appropriate notices and obtain consent before using nonessential cookies or similar technologies.
We may use collected information for purposes such as:
We will use personal information for purposes consistent with the reason it was collected, subject to applicable law.
Axion Tow Works does not intend to sell personal information in exchange for money.
We may disclose information in limited circumstances, including:
Service Providers: We may share relevant information with website hosting providers, email providers, website maintenance providers, and other service providers that help us operate our business.
Service Coordination: If needed to fulfill a request, we may share relevant information with a towing operator, recovery provider, or other service partner involved in arranging the requested assistance.
Legal Requirements: We may disclose information when required by law, court order, or a lawful request from an authorized government authority.
Protection of Rights: We may disclose information when reasonably necessary to protect the rights, safety, property, or security of Axion Tow Works, our customers, or others.
Business Changes: Information may be transferred as part of a merger, acquisition, restructuring, or sale of business assets, subject to applicable privacy requirements.
We will not use a service request as permission to disclose unrelated personal information.
Cookies may help a website operate properly and provide information about how visitors interact with its pages.
Depending on the tools installed, our website may use:
You may be able to manage cookies through your browser settings or through a cookie consent tool if one is provided on our website.
Blocking certain cookies may affect website functionality. Where applicable, your cookie choices will be handled in accordance with relevant legal requirements.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, resolving disputes, and meeting legal obligations.
Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal requirements.
When information is no longer reasonably required, we will take appropriate steps to delete it, anonymize it, or securely dispose of it, subject to any applicable retention obligations.
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email system, or electronic transmission method can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through our website or by email.
Please avoid sending sensitive information that is not necessary to respond to your request.
Depending on where you live and the laws that apply, you may have certain rights concerning your personal information.
These rights may include:
California residents may have additional rights under applicable California privacy laws, depending on whether those laws apply to Axion Tow Works and the information involved.
To submit a privacy request, contact us using the details below. We may need to verify your identity before processing a request and may be legally permitted or required to retain certain information.
We will not unlawfully discriminate against individuals for exercising applicable privacy rights.
Our website is intended for a general audience seeking information about towing and roadside assistance services. It is not designed to knowingly collect personal information directly from children under 13.
If you believe a child has provided personal information through our website, please contact us. We will review the matter and take appropriate steps where required by applicable law.
Our website may contain links to third-party websites or use external services, such as map embeds, analytics tools, contact form integrations, or other plugins.
These third parties may collect information under their own privacy policies and terms. Axion Tow Works does not control the privacy practices of independent third-party websites.
We encourage you to review the applicable privacy notices before providing information to third-party services.
If you contact us by email, we may retain your email address and the contents of your message to respond to your inquiry and maintain relevant business records.
We may also use your contact details for service-related communication when appropriate.
We will handle marketing communications, where used, in accordance with applicable law and provide opt-out options where required.
We may update this Privacy Policy to reflect changes in our website, business practices, technology, or legal obligations.
The revised policy will be published on this page with an updated revision date. We encourage visitors to review this page periodically.
If you have questions about this Privacy Policy or would like to submit a privacy request, contact:
Axion Tow Works
840–854 66th Ave
Oakland, CA 94601
Email: [email protected]
Website: axiontowworks.com
Last Updated: October 9, 2026
